At FURNEEZ, we are committed to providing our customers with high-quality furniture and exceptional service. This shipping policy outlines the details of our shipping process to ensure a smooth and transparent shopping experience for our valued customers.
- Processing Time: Most of our products are made-to-order, and the processing time typically takes between 10 to 15 business days. During this period, our skilled artisans and craftsmen meticulously create and prepare your furniture with utmost care and attention to detail.
- Shipping Methods: We partner with reliable and reputable shipping carriers to ensure that your furniture is delivered to your doorstep safely and efficiently. The shipping method will depend on the size and weight of the item, as well as the delivery address.
- Shipping Destinations: We offer shipping services to customers within INDIA, If you are unsure whether we ship to your location, please contact our customer support team, and we will be glad to assist you.
- Shipping Fees: We offer free shipping on all our products in all over INDIA. It means price displayed on our website FURNEEZ.COM includes all taxes, shipping, etc.
- Order Tracking: Once your order is ready for shipment, we will provide you with a tracking number via email or SMS. This tracking number will allow you to monitor the status and whereabouts of your furniture during transit until it reaches your designated address.
- Delivery Time: Delivery times may vary depending on the shipping method and the delivery location. As a general guideline, standard delivery usually takes between 5 to 10 business days from the shipping date. However, please note that unforeseen circumstances, such as weather delays or customs inspections, may occasionally impact delivery times.
- Large Item Deliveries: For large furniture pieces, our shipping carrier will usually schedule a delivery appointment with you to ensure that you are available to receive the item. Please make sure to provide accurate contact information during the checkout process to facilitate smooth communication regarding the delivery.
- Delivery Restrictions: In some cases, certain remote or hard-to-reach areas may have limited shipping options or incur additional shipping charges. If your location falls under such circumstances, our customer support team will get in touch with you to discuss the available options.
- Order Updates and Communication: Throughout the shipping process, we will keep you informed about the status of your order via email or SMS notifications. Additionally, our customer support team is available to assist you with any questions or concerns you may have regarding your shipment.
- Order Changes and Cancellations: If you wish to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may be subject to certain conditions based on the stage of the order process.
Should you have any further questions or require any assistance, feel free to reach out to our friendly customer support team. We are here to make your shopping experience with FURNEEZ as enjoyable as possible.
Please note that this shipping policy is subject to change, and any updates will be reflected on our website. Last updated on SEPT 2024